#Gotoassist mac support install

Secure chat: Android devices running OS 4.SeeIT (live camera streaming): Android devices running OS 4.0.x (Ice Cream Sandwich, Jelly Bean) and newer.Full remote control with screen sharing not supported on Google Nexus devices Full screen sharing and remote control: Samsung and LG Android devices running OS 4.1 and lower (Ice Cream Sandwich, Jelly Bean).For more information, visit our website at Customer However, some features are not currently available with Mac support, including reverse screen sharing, annotation tools and reboot/reconnect. Full integration with GoToAssist Remote Support, including full reporting and session recordingДЄn active GoToAssist Remote Support account is required. With GoToAssist, you can deliver support from a Mac and also provide remote support to Mac users and access unattended Mac computers.Secure chat support for Android devices running Android OS versions 4.1 and lower.Camera sharing (live camera streaming from your device to your technician) within a GoToAssist Remote Support session for Android devices running Android OS versions 4.1 and lower.Full screen sharing and remote control for Samsung and LG Android devices running Android OS versions 4.1 and lower*.Touch the exit button to end the session anytime. With your consent, the technician will have full remote control of the device and will be able to chat securely with you. If you received a 9-digit support key from a GoToAssist Remote Support technician, start the app, enter the 9-digit support key, and then touch 'Join Session' to start the support session.Д¤. Once installed, select the URL again to auto-populate the 9-digit support key, and then touch 'Join Session' to start the support session.ДЈ.

#Gotoassist mac support install

If the app is not already installed, you will be prompted to install it first. If you received a URL from a GoToAssist Remote Support technician, select the URL to automatically populate the app with the required 9-digit support key. Download and install the GoToAssist (Customer) app.Дў. The GoToAssist (Customer) app allows GoToAssist Remote Support technicians to provide full screen sharing, remote control, chat support, and camera sharing (live camera streaming from your device to your support technician) for Samsung and LG mobile devices running Android OS versions 4.1 and lower.ДЎ. DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED SUPPORT TECHNICIAN